FAQ

Have questions? See some frequently asked questions below for a good starting point. Don’t see what you need? Get in touch to speak with a member of our team!

Assisted Living residents at Heritage Hill receive an individualized care plan based on their own specific needs. Many residents in Assisted Living require support with their personal care needs which may include dressing, bathing, eating/meal preparation, transferring and incontinence care. Additional services include housekeeping, medication administration, laundry service and ongoing monitoring of healthcare needs. At Heritage Hill we take pride in caring for individuals physically, emotionally and spiritually.

Moments Memory Care™, the first and only trademarked memory care program in Michigan, is a staple of most Heritage Hill properties. For individuals experiencing memory loss, Memory Care provides a secure environment with tailored services and a supportive environment. Memory Care residents at Heritage Hill enjoy specialized life enrichment programming and “households” designed specially to meet their needs.

The decision to move to a Senior Community is often a difficult one. For many seniors, a community environment is the right choice when they can no longer live independently. Heritage Hill communities offer a variety of options for Seniors at all stages to ensure a

Our pricing is determined based on the type of room a resident resides in as well as their level of care provided each day. Detailed pricing information is available on each of our individual community websites.

An initial assessment is completed prior to a resident moving intoHeritage Hill. The score of this assessment determine which of our ten levels of care a resident will receive. The level of care assessment I conducted by the clinical leadership of our program and is revisited regularly to ensure we are providing the appropriate level of service for each resident.

Heritage Hill residents are evaluated regularly by our clinical team to ensure that we are properly meeting their needs. Individual care plans are adjusted as resident needs evolve over time; a level of care assessment is completed regularly to determine the amount of care needed to properly allocate our care.

Social engagement is an important part of life in Heritage Hill. Our Life Enrichment Directors schedule activities throughout each day to engage our residents – mind, body and soul. Each community has their own individual schedule each week which can be found on their websites.

We recommend potential residents and their family members utilize trusted industry experts and organizations for additional information and resources. Some we like are:

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